• UCENTIX – AI CONSULTING · EST. 2015

We design

AI that people

actually use.

Ucentix is an AI consulting practice with 14 years of design DNA. We help organisations find the right use cases, build the systems – and wrap them in interfaces teams adopt on day one.

14+ years

DESIGN HERITAGE

Strategy to ship

END-TO-END PRACTICE

Human-centred

FOR AND WITH PEOPLE

Strategy Implementation UX integration Adoption Responsible AI Discovery Workflow design

• WHAT WE DO

Three practices, one outcome - AI that ships and gets used.

01 / STRATEGY

Find the work that matters.

Discovery workshops, organisational audits, and use-case identification – surfacing where AI actually moves your numbers.

OPPORTUNITY AUDITS
ROADMAP PRIORITISATION
CO-DESIGN WORKSHOPS

02 / IMPLEMENTATION

Build the systems behind it.

Solution architecture, model selection and tuning, integration with your data and tools – designed for accuracy, evals, and iteration.

SOLUTION ARCHITECTURE
MODEL FINE-TUNING & EVALS
DATA & SYSTEM INTEGRATION

03 / UX INTEGRATION

Make it feel obvious.

Fourteen years of UX heritage applied to AI surfaces – interfaces, change management, and rituals that make adoption inevitable.

INTERFACE & INTERACTION DESIGN
CHANGE & ENABLEMENT
CONTINUOUS IMPROVEMENT

• WHY UCENTIX

Most AI projects don't fail in the model. They fail in the last mile.

78%

of organisations now use AI in at least one business function.

1 in 4

see meaningful financial impact – adoption is the bottleneck, not the tech.

14 yr

of designing software people choose to use, before the AI era started.

∞

iterations. We treat AI as a living surface – not a one-time delivery.

• HOW WE ENGAGE

A consulting rhythm built for real organisations.

Discover & audit

We map workflows, data, and pain. Pain points become opportunities; opportunities become ranked, plausible bets.

2-4 WEEKS

Prioritise & roadmap

Each bet scored on impact, feasibility and human readiness. You get a roadmap your team will actually defend.

1-2 WEEKS

Design & build

Architecture, models, prompts, evals – paired from day one with the interface and rituals around them.

6-14 WEEKS

Adopt & refine

Onboarding, feedback loops, evals on real usage. We stay through the part most consultancies skip.

ONGOING

• OUR POSITION

AI is most powerful when it disappears into the shape of the work.

We’ve spent 14 years making software people choose to use. The principles haven’t changed – start with the human, respect the data, and earn every pixel. AI is a new material, not a new philosophy.

– The Ucentix studio

• CAPABILITIES

Working surfaces we ship across.

STRATEGY & DISCOVERY

AI opportunity audits

Use-case prioritisation

Workshops & co-design

Responsible AI review

BUILD & IMPLEMENTATION

Solution architecture

LLM & agent systems

Evals & observability

Data pipeline integration

ADOPTION & UX

AI-native interface design

Onboarding & enablement

Change management

Continuous improvement

• NEXT STEP

Tell us about the work.

Thirty minutes, no slides. Bring a workflow, a half-baked idea, or a tool that hasn’t stuck – we’ll tell you straight whether AI helps and where to start.

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